Handmade Pewter for Alternative Needs
 
 
12 East Jackson Street, Millersburg, Ohio 44654-1214
 
330-674-0404 phone / fax
 
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Order Form
You can call in your order

 

Willow's Treasures / Three Feathers PewterTrade Mark
Retail Conditions and Terms of Sale
Pewter is a commodity and subject to market fluctuation.  Prices may change without notice.
We constantly have stock on-hand.  Most orders are processed and shipped within one (1) week.  Many go out the next work day.  Depending on size of order, commitments and time of year, orders may take up to 6 to 8 weeks.
All orders are processed on a first come first serve basis.

Payment:

Prepayment or Pro-forma on initial orders. NET 30 with approved and established credit. We accept VISA, MASTERCARD and DISCOVER.  All orders must be paid in U.S. (United States) Dollars.
There is a $25.00 fee plus any additional fees incurred by Willow's Treasures / Three Feathers Pewter for any returned checks, declined credit card charges and improper credit card chargebacks.
Partial payments are for approved and established accounts only and must be preapproved by Willow's Treasures / Three Feathers Pewter for each individual order.   Partial payment orders must be paid in full within the NET 30 days or late fees will be enforced and account will be returned to prepayment status.

Sales Tax:

OH Residents  To find your county tax for your Order Total go to Tax Rates & Changes
Pennsylvania residents add 6.0 % sales tax

Late Fee:

A 1.5% per month service charge will be made on invoices extending past our regular NET 30 based on shipping date. Late accounts will be placed on a Prepayment basis only.  Customer is responsible for collection fees, court costs and reasonable attorney fees to collect unpaid accounts.

Damages/Shortages:

All claims must be made within 10 days of receipt of order. Shipping damages must be reported to the shipping company immediately with notification to Willow's Treasures / Three Feathers Pewter by mail or fax.

Return Policy:

Merchandise returns must be made within 15 days of purchase / receipt of goods with prior arrangement through Willow's Treasures / Three Feathers Pewter.  All taxes duties, shipping and handling are non-refundable.  All custom orders are final.  Customer will be charged a 10% restocking fee for all returns that are not the result of error on the part of Willow's Treasures / Three Feathers Pewter.
Exchange Policy:
Merchandise exchanges must be made / addressed to and approved by Willow's Treasures / Three Feathers Pewter within 15 days of purchase / receipt of goods.  All taxes, duties, shipping and handling are non-refundable.  Receipt / invoice is required for exchanges.
All merchandise for exchange must be in original purchased condition.  A restocking fee of 10% may apply for all merchandise for exchange not received in their original purchased condition.
When applicable, Customer will be charged shipping and handling for all exchanges that are not the result of error on the part of Willow's Treasures / Three Feathers Pewter.  Customer must make sure all merchandise for exchange is well packed and insured for their full dollar amount.
All exchanges are to be for the equal dollar amount of the original purchased merchandise.  Should exchanges exceed the dollar amount of the original purchased merchandise, Customer will pre-pay the balance of the additional merchandise along with any taxes, duties, shipping and handling that may apply.

Shipping and Handling Charges:

Order Total DOES NOT include the cost of shipping and handling.  Shipping and handling is a separate charge that is added after the Order Total.  Orders that total $20.00 and under shipping and handling is $5.00.  Orders which total above $20.00 shipping and handling is 7% of total with an $9.00 minimum.  Some shipping zones may exceed minimum and shipping companies used by Willow's Treasures / Three Feathers Pewter may increase their prices without notice.  Customers will be charged accordingly.  Willow's Treasures / Three Feathers Pewter usually ships via  USPS (United States Postal Service), FedEx (Federal Express) or UPS (United Parcel Service).  Once order is shipped, Willow's Treasures / Three Feathers Pewter is not responsible for any delays in shipping and/or any damage and/or loss once shipping company has delivered order to destination.  Willow's Treasures / Three Feathers Pewter reserves the right to send partial shipment.
Clean/Repair Pewter:
Willow's Treasures / Three Feathers Pewter will clean/repair our pewter, and will, on occasion, clean/repair pewter not made by Willow's Treasures / Three Feathers Pewter. Orders for clean/repair may not be shipped to Willow's Treasures / Three Feathers Pewter without prior approval by Willow's Treasures / Three Feathers Pewter.
Fees are $35.00 per hour with a two (2) hour minimum and $35.00 for each additional hour. A nonrefundable deposit of $35.00 is required prior to clean/repair and balance is due upon completion of clean/repair. Willow's Treasures / Three Feathers Pewter reserves the right to refuse any clean/repair.
Pewter formulas vary in strengths and melting temperatures. The formula(s) pewter pieces consist of cannot be determined by the naked eye. Willow's Treasures / Three Feathers Pewter will only clean/repair pewter pieces as much as Willow's Treasures / Three Feathers Pewter determines necessary in order to limit possible damage(s). Should damage(s) occur during the clean/repair process, Willow's Treasures / Three Feathers Pewter is not liable and fees for clean/repair are still in effect.
Shipping/handling costs of clean/repair orders to and from Willow's Treasures / Three Feathers Pewter is the responsibility of the customer.
Once the customer has been notified of completion of clean/repair order, the customer has thirty (30) days to arrange to retrieve clean/repair order. This can be done in person or by shipping to the customer. Clean/repair orders that been held beyond the thirty (30) day limit will be charged a storage fee of ten percent (10%) of the total of the clean/repair order every thirty (30) days. If clean/repair order is not retrieved by the customer after six (6) months the clean/repair order will be considered abandoned and will become the property of Willow's Treasures / Three Feathers Pewter.
Once the customer has taken possession of clean/repair order Willow's Treasures / Three Feathers Pewter is no longer liable.
THANK YOU FOR YOUR INTEREST IN WILLOW'S TREASURES / THREE FEATHERS PEWTERTrade Mark

12 East Jackson Street

Millersburg, Ohio 44654-1214

1-330-674-0404 phone & fax

www.threefeatherspewter.com

 

 

 

 

Please Highlight and Print Out Order Form

 

Willow's Treasures / Three Feathers Pewter ® ~ ORDER FORM
12 East Jackson Street,  Millersburg, Ohio 44654-1214, 330-674-0404  Phone/Fax,www.willowstreasures.com

DATE:

V L #:                             (This box for wholesale accounts only)
SOLD TO: SHIP TO:
             
             
               
             
HOME PHONE: HOME PHONE:
WORK PHONE: WORK PHONE:
FAX: FAX:
E-MAIL: E-MAIL:
WEB SITE: WEB SITE:
Quantity Item Number / Description Unit Price Extension
     
   
        
      
         
      
         
      
       
           
      
       

CIRCLE ONE:

        Money Order   /   Check     /   Credit Card===> VISA   MC  DISC

EXP. DATE  ______________________             Sec. Code______________

CARD #  __________________________________________________________

Signature:  __________________________________________________________

Printed Name:  ________________________________________________________

When placing an order with Willow's Treasures / Three Feathers Pewter ® customer is agreeing to the Willow's Treasures / Three Feathers Pewter ® Conditions and Terms of Sale.

Order Total

  

Sales Tax:   PA Res. add 6% - OH Res. See Below *

    

Shipping: Order Total = $20.00 & under, $5.00. Order Total over $20.00, 7% of Order Total w/ $9.00 MINIMUM

     
GRAND TOTAL   

 

 

* OH Residents  To find your county tax for your Order Total go to Tax Rates & Changes.
To place a phone or fax order call 330-674-0404
To place a mail order, print this form and mail it to:
Willow's Treasures / Three Feathers Pewter ®
12 East Jackson Street
Millersburg, Ohio 44654
We recommend to our customers to not send credit card numbers via email.  We suggest that you phone, fax, or snail mail your order to us.
Pewter is a commodity and subject to market fluctuation. Prices may vary without notice.  Material and workmanship guaranteed for 1 year with proper care. Warrantee repair free excluding shipping.

 

 

 

 

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